Service Impact Update – Phase 3

Due to the swiftly spreading covid-19 and to prevent the covid-19 from entering our communities, homes, and health systems, Payukotayno will be having their staff work remotely effective Tuesday, March 24, 2020 @ 8:30 am until further notice. Our staff will continue to be available via telephone and email. You can also send a confidential message through Payukotayno’s Facebook Messenger.

We are exploring creative ways to communicate with our clients and

communities during this challenging time and would like to keep the lines of communication open for our services.

HOW TO CONTACT PAYUKOTAYNO

1. For EMERGENCIES, please call our main office at (705) 336-2229 or toll free 1-888-298-2916. On-Call After hours Emergency Line: 1-866-615-1681.
2. You may also email your worker with FirstName.LastName@payukotayno.ca
3. During this covid-19 crisis, we continue to be here to support our clients and community members. The Payukotayno Facebook Messenger will be closely monitored for messages and they will be redirected to the appropriate workers and/or supervisors to respond at their earliest opportunity.

IMPORTANT REMINDERS:

1. All PAYO & CYMS offices will remain closed to the public until further notice. This closure was implemented on Wednesday, March 18, 2020. This action was taken to follow procedures and expectations of social distancing.
2. Payukotayno continues to respond to child protection matters. Direct client contact will be limited to urgent Child Protection matters in consultation with the associated First Nation(s) on a case-by-case basis and will involve health screening questions.
3. The travel ban continues to be in place for all PAYO & CYMS employees, clients and Board of Directors.
4. PAYO & CYMS have cancelled all gatherings, training events, interviews and community events to implement social distancing until further notice.

To assist in preventing the spread of Covid-19, we ask that precautionary measures are taken seriously as our senior management team has been monitoring this situation closely with health officials and taking appropriate steps.

Please keep in mind the vulnerable elders and young children we have in our communities. We need to work together to keep everyone healthy and safe.